Please fill in the boxes or select the options marked
with an asterisk (*). For us to deal with your enquiry promptly, please ensure you
provide as much detail as possible on the form below. If your enquiry concerns a
specific case, you must include a file/case number. Once completed press
the SEND button. It may take several seconds to transmit your email depending on the
internet connection you have. Please refrain from pressing the SEND button more than
once. An acknowledgement of receipt will appear on the screen, as well as an
acknowledgement via your email address.
NOTE: You will NOT
receive a reply to your email enquiry if the information you request can be obtained from
reading this or any of the other referenced websites.
All applicants for permanent residence
are sent an Acknowledgement of Receipt within 12 weeks from the date we receive a
completed application. The Acknowledgement provides your case file number and
details of processing times. Please read it carefully.
We will NOT respond to case status enquiries unless the period of
time stated on the Acknowledgement of Receipt has elapsed from the
date we receive an application.